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FAQ

Helpful Information

 

WHERE ARE YOU BASED?

Chef Law Cannon is based out of Chicago, IL. He is a traveling chef, meaning if you are located anywhere in the world, he can come to you! PLEASE INDICATE IF YOUR BOOKING IS NOT IN CHICAGO. Chef Cannon is not responsible for lack of information provided.

PRIVATE CHEF OR CATERING?

Private Chef Services include on-site chef service whereas catering includes food only.

WHAT PAYMENT OPTIONS ARE ACCEPTED?

HOW DO I BOOK?

  • Apple Pay 



  • Square



  • Cash App 



  • Zelle



  • Cash 



After payment is rendered, you have up until 48 hours from payment to cancel. After 48 hours, there is a no refund policy that goes info effect. Please understand this policy is 100% non- negotiable. In the event the client cancels the day of the event, no refund will be issued. This is 100% non negotiable. 


FULL PAYMENT MUST BE RENDERED BY 6:00am, ON THE DATE OF THE EVENT. FAILURE TO DO SO WILL RESULT IN CANCELLATION OF THE EVENT AND NO DEPOSIT RETURNED.


In the event you are not satisfied with quality of food, the issue will be resolved by Chef Law Cannon with a discounted price towards a future order. There are no refunds after food has been delivered and opened.

Please visit our BOOKING INQUIRY tab and fill out the inquiry information.  We will contact you to book your event. Our business hours are Monday - Friday 9:00am - 5:00pm. All texts, and emails will be responded to during these times.

WHAT HAPPENS IF THE CATERING SERVICE CANCELS?

In the event that the company Cannon’s Catering, or Chef Law Cannon has to hcancel, then the refund shall be sent within 24-48 business hours. The refund shall be sent within this time window. All orders are final.